News & Insights

In the News 2020

December 2020
The telehealth boom could reshape Maine health care long after COVID-19 goes away

Creating a powerful and secure network for hospitals and clinics is vital, but patients need reliable internet access as well to make telehealth work. That’s why Rogers has created another company called Mission Broadband.

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November 2020
‘There will be a lasting impact’: How the pandemic magnified Maine’s digital divide

The success of remote learning greatly depends on a family’s access to the internet. It's estimated that tens of thousands of households lack internet access.

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September 2020
Mission Broadband hires Gay as network engineer and project manager

Bangor-based consulting firm Mission Broadband has announced the recent hire of Jason Gay as network engineer and project manager. Gay joins Mission Broadband from Otelco, where he spent 24 years and most recently served as senior director of IT and IP network operations.

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September 2020
Northern Light Mercy Hospital adds staff to new midwifery practice

Northern Light Mercy Hospital added certified nurse midwives Eileen Grillo, Jennifer Gilbert and Elsa Heros to its newest medical practice, Northern Light Mercy Midwives, formerly Back Cove Midwives.

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February 2021
Bangor officials update public on citywide broadband

City officials announced that Bangor is another step closer to citywide broadband. However, in that time Mission Broadband, the city’s hired consultant, realized the data collected for the plan through a survey from earlier in the year, needs to be updated because of the pandemic. With that, Mission Broadband created an additional social distancing broadband impact survey for the public.

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September 2020
The doctor will see you now — by video

Seeing your health care provider online is known as telehealth. Telehealth has been around since long before COVID and according to Jasmine Bishop, who is Director of Telehealth at MaineHealth, it can mean many different things.

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August 2020
Survey finds widespread dissatisfaction with internet service in Maine

More than half the respondents said their internet has been inadequate during the pandemic; reasons include slow connectivity, unreliability and cost.

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August 2020
Survey finds widespread dissatisfaction with internet service in Maine

Results of the statewide survey by Mission Broadband, a Bangor-based firm, reveal disparities in broadband access and affordability in different areas, a divide that has been made worse by the COVID-19 pandemic, according to a news release from Mission Broadband.

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August 2020
Survey finds widespread dissatisfaction with internet service in Maine

More than half the respondents said their internet has been inadequate during the pandemic; reasons include slow connectivity, unreliability and cost.

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August 2020
NH broadband survey emphasizes inadequate access in rural areas

An ongoing broadband survey of New Hampshire residents is confirming the disparities and disaffection found in geographically outlying communities where unreliable internet infrastructure is failing to meet remote work and schooling needs during the pandemic.

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August 2020
Broadband survey shows customers dissatisfied with limits of current service

An ongoing broadband survey of New Hampshire residents is confirming the disparities and disaffection found in geographically outlying communities where unreliable internet infrastructure is failing to meet remote work and schooling needs during the pandemic.

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August 2020
Recent survey shows disparities in broadband access in Maine

A recent survey found several disparities in broadband access and affordability across the state.It's raising concerns as many children and adults are relying on internet for remote learning and working from home.Consulting firm Mission Broadband received and analyzed over 2,600 responses.

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August 2020
The long road to expand NH broadband

Federal funding is helping, but there’s room for improvement. Broadband planning was already underway in several New Hampshire towns when the pandemic emphasized the need for high-speed, reliable internet in rural areas.

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June 2020
Survey seeks feedback on broadband access in New Hampshire

Mission Broadband, a Maine-based company focused on expanding broadband connectivity to un-served and underserved communities throughout New England, has launched a survey aimed at identifying gaps in broadband access in New Hampshire.

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June 2020
Survey seeks feedback on broadband access in New Hampshire

The survey, according to John Dougherty, vice president and general manager of Mission Broadband, will be administered in conjunction with several New Hampshire agencies, including the state Department of Business and Economic Affairs, municipal associations and economic development groups.

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June 2020
Commentary: Help close the Maine broadband gap – vote for expansion bond

The pandemic has made clear that reliable and affordable internet is a necessity for our livelihood, our education, our health care and our economy. Maine needs better and faster broadband.

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June 2020
Commentary: Help close the Maine broadband gap – vote for expansion bond

Maine needs better and faster broadband. We have all heard these words before, but what our Maine residents, along with the rest of the country, are currently experiencing during this pandemic proves the need beyond any question.

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May 2020
Mission Broadband conducting survey to find gaps in broadband access across Maine

A survey has been launched to identify gaps in broadband access across Maine.Mission Broadband will be collecting the data. The survey is looking for information from residents about their current broadband performance at home.It's to find out about availability, inadequate performance and socio-economic indicators.

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May 2020
Mainers hope COVID-19 pandemic is catalyst for statewide broadband improvement

A recent study from High Speed Internet indicates that in 2020, Maine ranks third for slowest average Internet speed in the United States.

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May 2020
Councilors approve broadband assessment, authorize block grant submissions

City Council approved a contract with Mission Broadband at its May 5 meeting to assess bringing broadband into the city. Councilors also gave the green light to two block grant submissions.

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April 2020
At a critical time, survey aims to identify broadband gaps across Maine

Mission Broadband, a division of Bangor-based consulting firm ProInfoNet that aims to expand broadband to underserved communities nationwide, has launched a survey to identify connectivity gaps in Maine.

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2021
For media inquiries,

Survey Results Reveal Gaps
in Broadband Access and Affordability in Maine and NH

In 2020, Mission Broadband launched a regional survey to collect data to identify gaps in broadband infrastructure throughout Maine and New Hampshire. The survey, which received more than 2,600 responses, was shared across the state in conjunction with community groups, towns, and municipalities.

The statewide statistics reveal disparities in broadband access and affordability, a divide that has been exacerbated by the ongoing COVID-19 pandemic.

Results:
Roughly 47 percent of respondents in Maine and 57 percent of respondents in New Hampshire indicated that their service has not met their needs since the start of the pandemic. This is a significant barrier for workers telecommuting, parents and teachers administering distance learning, and doctors relying on telehealth to treat their patients. In Maine, the top reasons for dissatisfaction included slow connectivity, unreliable service, and affordability. While New Hampshire residents experienced too many outages, in addition to unreliable service and slow connectivity. In Maine, the top functions performed over the internet included telecommuting at 61 percent, K-12 education at 32 percent, and telehealth at 31 percent. In New Hampshire, top functions performed over the internet included online banking, tax filing, insurance, and paying bills. Almost 95 percent considered internet access to be “very important” to their households.

Having adequate internet access is no longer just for entertainment. It is a necessity for the economy and for our livelihoods. These survey results identified broadband challenges experienced by Maine and New Hampshire residents and will help develop the right broadband roadmap going forward.